Comments on: First official day on the floor as a server @ Olive Garden tomm. 2 questions!?

By: groovy4u841

groovy4u841 — Mon, 19 Oct 2009 21:20:49 +0000

The last time I was at the Olive Garden, my mom asked the server if the the steak was tender (I know, stupid question). The server said it was chewy tender! I almost fell off my chair. If it’s chewy, it’s definitely not tender!
ok, go you’re first question. Don’t push the margaritas. Olive Garden isn’t a Mexican place. Push the wine. Ask the guest if they like red or white. then ask them if they like dry or sweet wine. If they like sweet white’s, recommend a pinot grigio. if they like dry, recommend a chardonay. if they say somewhere in between, go with the pinot grigio.
If they like sweet red, go with pinot noir. If they don’t like sweet, go with chianti.
Question 2. The most common question is "what do you recommend?". DO NOT tell them that you don’t like the food. Just make something up or name something or go with the trio.
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By: aneurodoc125

aneurodoc125 — Sun, 18 Oct 2009 12:40:27 +0000

Most people already have a favorite drink, so that should not be a problem. As for wines, you probably have someone in the resturaunt that is really expert. Ask him/her what is really good in a red wine, a white wine, and a rose`. White goes with fish, red with beef. You are in an Italian place, so a good Italian wine. Go in a little early, and talk to the chef. Ask him how to describe the items on the menu. Usually " very good selection" suffices. When a customer says " is this item good?" say" Oh, yes, very g
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By: Mr Unlizzard

Mr Unlizzard — Sun, 18 Oct 2009 12:14:48 +0000

the best way to get tips is to go into the walk-in freezer and pinch your nipples hard before going to the table for the bill
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By: queenie

queenie — Sat, 17 Oct 2009 19:14:33 +0000

Buy a bartenders guide will tell you what you need to know about the drink.
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By: Biner

Biner — Sat, 17 Oct 2009 13:29:58 +0000

First of all stay calm and simply ask your customer’s if they would like to start with drink’s while they decide what to order. Most customer’s already have a preference in mind so just tell them about the special’s for example two for one’s or getting a pitcher. Use your customer service skill’s and smile. Good luck.
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By: Joe S

Joe S — Sat, 17 Oct 2009 02:26:37 +0000

I would just go online somewhere and learn about drinks. For instance, I think read wine goes with steak and white wine goes with fish. Hey, I dunno. When I worked at Olive Garden I was a pasta maker!
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